How does online counselling work?


Contact Student Services on your campus and ask them for a counselling appointment. 

A counsellor will book an appointment for you via email- please ensure the counsellor has a contact phone number for you when making the appointment. Your counsellor will email a link with a Zoom invitation.  Open this link at the time of your scheduled appointment, and the counselling session will begin. 

To have an online counselling appointment you need:

  1. A booked appointment with a counsellor
  2. Reliable internet/Wi-Fi  
  3. A computer or mobile device
  4. Video and microphone – if you do not have these you can still access counselling by phone
  5. A private space where you are free to talk openly with your counsellor 

Need more information? Email or Chat online with Student Services

Ask Student Services

Chat online Monday to Friday 9:00 am- 4:00 pm. 

Use the talk bubbles, bottom right of your screen.


  • Last Updated May 20, 2022
  • Views 19
  • Answered By Alexandra Mooney

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