How do I access items saved to my ProQuest Ebook Central bookshelf after the authentication change?
My Ebook Central Bookshelf does not have my previously saved content. How can I retrieve the bookshelf books and the annotations?
Answer
When SAE Library transitioned to OpenAthens, new accounts based on user IDs (you use for our new library's authentication system), and new bookshelves were created for all users.
To retrieve the saved content (your bookshelf and annotations), please contact the Library, and a Librarian will contact the ProQuest Ebook Central team on your behalf.
When contacting the library, please provide the following information:
- Your previous Ebook Central username (in most cases, this will be your email address).
- Your current Ebook Central username. To see what Ebook Central uses as your username, sign in to Ebook Central and go to Settings > Profile. Copy what you see under the "Email/Username" field.
- Please allow several days for the bookshelf to merge.
For more information about OpenAthens, visit What is OpenAthens or email library@sae.edu.au.